Privacy Policy

Last Updated: April 2026

Welcome to 7f7. We operate Bangladesh's trusted online casino and sports betting platform at 7f7.bio. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you access or use our platform, including our website, mobile interface, games, betting markets, and all related services.

By registering an account or continuing to use 7f7, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy applies to all users of 7f7, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. Players must be 21 years or older to use 7f7.

1. Information We Collect

We collect certain categories of information to provide you with a safe, reliable, and enjoyable gaming experience. The information we collect falls into the following categories:

• Registration data: full name, date of birth (to verify 21+ age), email address, mobile number, and preferred username.
• Identity verification documents: national ID card, passport, or other government-issued identification as required for KYC compliance.
• Financial data: transaction records, deposit and withdrawal amounts, payment method details (bKash, Nagad, Rocket, Upay, bank transfer), and transaction history.
• Technical data: IP address, device type, browser type and version, operating system, session duration, referring URLs, and cookies.
• Gameplay data: betting history, game preferences, wagering patterns, session logs, and any in-platform communications with our support team.

2. How We Use Your Information

7f7 uses the information we collect for specific, legitimate purposes. We do not sell your personal data to third parties. The primary purposes for which we use your data include:

Account Management and Security

We use your registration and identity data to create and manage your 7f7 account, verify your identity, prevent fraudulent activity, and ensure the integrity of our platform. Age verification is mandatory — all players must be 21 years or older.

• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked bank accounts.
• Preventing unauthorized access, money laundering, and underage gambling.
• Sending important account notifications, security alerts, and service updates.
• Complying with applicable legal and regulatory requirements.

Service Improvement and Personalization

We analyze gameplay and technical data in aggregate to improve our platform, fix issues, and tailor the experience for Bangladeshi players. This may include personalized game recommendations, promotional offers, and seasonal bonuses tied to events such as Pohela Boishakh, Eid, or BPL tournament season.

• Analyzing user preferences to recommend suitable games including cricket betting, slots, and live casino titles.
• Monitoring platform performance and resolving technical issues reported by players.
• Sending promotional communications where you have opted in to receive them.

3. Cookies and Tracking Technologies

7f7 uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, maintain your logged-in session, and improve your overall experience. Cookies are small data files stored on your device when you visit our site.

Essential Cookies

These cookies are necessary for the platform to function correctly. They enable core features such as session authentication, security tokens, and fraud prevention. You cannot opt out of essential cookies while using 7f7, as disabling them would prevent the platform from working properly.

Analytics and Performance Cookies

We use analytics cookies to understand how players interact with 7f7 — such as which games are most popular, how long sessions last, and where navigation issues arise. This data is used in aggregated, anonymized form. You may opt out of analytics cookies by adjusting your browser settings, though some features may be affected.

4. How We Share Your Information

7f7 does not sell, rent, or trade your personal data. We may share limited information with trusted third parties strictly where necessary to deliver our services:

• Payment processors: bKash, Nagad, Rocket, Upay, and linked banks require transaction data solely to process your deposits and withdrawals securely.
• Game software providers: providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi receive only the anonymized or minimal session data required to run their games on our platform.
• Legal and regulatory authorities: we may disclose information where required by law, court order, or to prevent fraud, money laundering, or other illegal activities.
• Technical service providers: infrastructure and hosting partners who operate under strict data processing agreements and are prohibited from using your data for their own purposes.

5. Data Security

7f7 applies industry-standard security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our platform uses SSL encryption across all pages and connections, ensuring that all data exchanged between your device and our servers is transmitted securely.

We restrict internal access to your personal data on a need-to-know basis. Staff who handle personal data are trained in data protection practices. Despite these safeguards, no system is completely immune to security threats. If you suspect unauthorized access to your 7f7 account, contact our support team immediately at [email protected].

6. Data Retention

7f7 retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including any legal, accounting, or reporting requirements. Account data is typically retained for the duration of your active account relationship with 7f7, plus a reasonable period thereafter for dispute resolution and legal compliance. Financial transaction records may be retained for a longer period as required by applicable laws. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

As a 7f7 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to requests within a reasonable timeframe:

• Right of access: you may request a copy of the personal data we hold about you.
• Right of rectification: you may request correction of inaccurate or incomplete personal data.
• Right of erasure: subject to legal and contractual obligations, you may request deletion of your personal data. Note that deleting your account data may require closing your 7f7 account.

8. Children and Minors

7f7 is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered on our platform or provided us with personal data without your consent, please contact us immediately at [email protected]. We will take prompt steps to verify the claim and delete any data associated with underage users.

9. Changes to This Privacy Policy

7f7 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Continued use of 7f7 after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must discontinue using the platform and may request account closure by contacting our support team.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7f7 handles your personal data, please reach out to our dedicated support team. You can contact us by email at [email protected]. Our team operates around the clock (24/7, Bangladesh Standard Time UTC+6) and will respond to privacy-related queries promptly and professionally.

11. Governing Law

This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with the applicable laws in the jurisdiction in which 7f7 operates. By using 7f7, you consent to the jurisdiction and venue as established by our operational terms. For further details on how disputes are resolved, please refer to our Terms and Conditions.